The Global Healthcare Insurer

The Challenge

The Solution

The Payoff

The Future

Lessons Learned

A leading provider of healthcare and healthcare insurance wanted to adopt DevOps to accelerate speed to market, increase collaboration and understand security vulnerabilities present in its codebase.

Migrating 100 developers from a multi-tool toolchain to a single tool using GitLab. Provide consultancy and support to help adopt DevOps best practices within the organisation.

The organisation saw an immediate cost reduction by reducing multiple applications' licenses and infrastructure costs. In addition, implementing GitLab has led to creating a development space that facilitates culture change to be able to adopt DevOps. As a result, teams are already reporting a 10x improvement in change velocity.

OTTRA has created a program of DevOps learning and consulting workshops to help the teams maximise their investment, not only in GitLab but also in the practice of DevOps. In addition, we will support this customer to shift to cloud-native development, leveraging containers and microservices on the way as they start to break down their monolithic code and environment setup.

One of the engaging lessons learned from working with this customer is that a significant benefit they have seen is an increase in developer satisfaction. This has been put down to the fact that spinning up development environments now takes minutes, allowing them to start work immediately.

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The System Integrator

The Challenge

The Solution

The Payoff

The Future

Lessons Learned

OTTRA engaged in helping a provider of information technology services to support its offshore development community work in tandem with other development teams around the World. The RFP went out to 7 GitLab partners, but OTTRA were selected for their advanced capabilities in the security elements of the GitLab offering.

The initial solution was to implement GitLab for the remote developers leveraging the infrastructure available at the remote site. However, as the infrastructure couldn’t offer the performance required, OTTRA suggested and implemented a system leveraging Kubernetes to improve application and environment performance. 

The organisation now benefits from an end-to-end development environment using GitLab for all elements, including security. In addition, working with OTTRA, the organisation has adopted Kubernetes in its development work. Both changes have to lead to a 50% reduction in the time it takes dev teams to bring ideas to production. 

OTTRA will work with this customer as they continue their journey to cloud-native development. The foundation in place enables teams from different locations to onboard to the GitLab shared service as they can to further drive efficiency with software development.

This engagement worked well for OTTRA and the customer. This was another engagement were using a self-managed installation wasn’t the best option in terms of performance but was quickly rectified. What worked particularly well here was handing over the entire project to OTTRA. 

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See Our Customers

The Leading Digital Payments Organisation

The Challenge

The Solution

The Payoff

The Future

Lessons Learned

The leading digital payments and cash companies were struggling with the tools used to develop their technology. Automation was low, and developer satisfaction was even lower! 

GitLab was selected as the toolchain of choice to replace and Atlassian stack. In addition, OTTRA was chosen as the delivery partner working on installing, configuring, training and migrating workloads to the new platform. 

1200 developers have now migrated across to the new toolchain, and the other tools have been offboarded, reducing costs to the organisation. As a result, developer satisfaction is rising, and they have been able to template and automate CI pipelines.

OTTRA advises the customer on how they can consolidate further by utilising the security capabilities within the GitLab product, retiring other tools currently in use. 

Initially, the customer wanted to deploy GitLab themselves as they have the technical skills within the business. However, it became evident that despite having those skills implementing a new toolchain at enterprise scale needed people who had done it before for better results, quicker with lower cost as well!  

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What Our Clients Have To Say

OTTRA took our ideas, tested them and provided feedback about how we could substantially drive performance by using Kubernetes. They had the idea, and they built a working model, which allowed us to obtain buy-in from senior stakeholders. 

- Lead Engineer, Global Systems Integrator

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We engaged OTTRA to deploy GitLab and set the deployment up for success. We are a healthcare insurance provider, so ensuring that the development environment was compliant was critical to our success. OTTRA took us from a multi-tool siloed setup to a single tool development environment with GitLab.

- Digital Transformation Director, Global Healthcare Insurer

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We were unable to introduce the necessary automation to innovate at pace with our previous toolchain. We engaged OTTRA to provide us with a GitLab implementation that we could migrate to and begin the process of improving our speed of development

- Chief Technical Officer

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